About My Services
I am the first to say it...I have a weird background. I am as curious as they come, and forever a student. These traits have pushed me to throw myself into MANY different initiatives, in all sorts of departments. While I have experienced some failures, I have mostly had success in all of them. Learning from failures and correcting courses quickly is my superpower. I think of myself as a utility player. So if you don't see what you are looking for...message me! I might be able to help.
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**if I don't have the experience I think you need or if I can't complete a project, I will always be upfront and may have a great referral for you!
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SALES & CUSTOMER SUCCESS
For the vast majority of my career, I have been a front-line seller or customer success manager, I have logged thousands of hours talking to prospects and customers, crushing quotas, creating advocates, and troubleshooting complicated issues. I can think of your business from all of these angles.
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Sales Enablement
Having built Sales Enablement programs, onboarding certification, and go-to-market training for teams ranging from 5 to 200+. I have extensive experience with several sales methodologies including Consultative Selling, Critical Selling Skills, MEDDIC, and the Sandler Method. I can quickly build you a framework, templates, or fully branded custom resources. This includes:
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Sales playbooks
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Retention and advocacy playbooks
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Sales leader playbooks
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New hire onboarding for Sellers and Managers
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Video training tools
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Sales best practices
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In-person or Remote Sales Workshops
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Marketing
When you are growing your company, there is a time when you have little to no Marketing resources for your sellers to rely on. I am a perfect plug-in for you to jumpstart, maintain or launch new revenue opportunities for your sellers. Some examples of resources I can create for you:
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One sheeter fliers
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Flyers or brochures
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Social or email marketing tools
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Pitch decks
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Calculators and report templates
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Proposal and QBR templates
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New client welcome kits
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3
Product Design, Implementation, and GTM Training
I have worked closely with engineering and product teams for YEARS, I even managed an offshore dev team for over a year while relaunching 2 entire businesses. I have been on the front line from concept, to build, to launch, GTM strategy, sales launch, and retain/improvement. I can plug into your process in several ways:
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Ideation and analysis
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Customer-focused research
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User story and business requirements writing
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User testing and documentation
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Operational process building
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Sales messaging rollout
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Decision facilitation
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Operations
When you are a new or growing company it can be difficult to know how to operationally support a product or service, what metrics to be concerned with, and how to be data-driven....what does that EVEN MEAN? Knowing the data you collect, what it means, and how you use it is SO full of pitfalls. I understand this deeply as an executive, a seller, a marketer, and an analytical (often cynical) thinker. I have lived through many roadblocks and mistakes, and hindsight is always 20/20. I have also been a part of building an operation around a LEAN, SMART, and EFFICIENT product. I can consult with you on:
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Choosing and setting up your CRM
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Creating and using Dashboards
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Sales KPIs - Best Practices and How to Use Them
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Identifying Potential Pitfalls